1st, Please contact us directly from Aliexpress with "Chat now" ;
2nd, If we are not online, it will be highly appreciated to get your kind email;
Any question, please do not hesitate to contact with us on Business Time.
All items will normally be shipped within 3-7 working days(excluding Saturday, Sunday and public holiday) upon receipt of your payment.
The shipping cost will cover handling charges, packaging fees, and delivery charges. The item will be shipped to aliexpress confirmed addresses only, therefore please make sure the address on aliexpress is correct.
We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depend on the delivery company and local customs/duties in both of our country. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.
Buyer should responsible for any duties, tax and custom charges of your country. Please check with your custom before order.
We are NOT liable for ANY import tax, customs fee, or customs delay. If the parcel is return back to us due to the buyer's refusal to pay the above fee, we would NOT resend the parcel until the buyer complete those fees and pay ALL the return and resend cost. Buyer can not cancel the order or request refund based on the above reason.
Customers' service is always our first priority. We strive to provide the best service to our valuable customers. We do our utmost to provide a good customer service so we can get your highest rating. We would appreciate if you could give us a 5star rating. If you have any problems with the item you purchased, pls contact us and we will do our best to get the problem resolved. Pls make sure to contact us before you leave any negative or neutral feedback. We'd like to have an opportunity to take care of any inconvenience caused to you. If negative feedback is left for an item, it will no longer qualify for return or exchange .Otherwise, if your satisfied our items and services, we'll appreciate your valuable positive feedback and 5 star DSRs score.